General servicing
The regular visit that keeps a healthy system healthy and catches small faults while they are still small.
- Filter clean and refit
- Coil and fin inspection
- Drain line flush
- Temperature check at the vent
Home & small workplace cooling
Cool air that stays
quiet, clean and steady
Third Orbit services, cleans and repairs split and ducted systems. Every visit ends with a written report in plain language, so you know exactly what was done and what to watch next.
Routine servicing
Filters, coils and drainage checked on a set schedule.
Chemical cleaning
Deep coil and blower work for tired, smelly units.
Fault diagnosis
Cooling loss, noise, leaks and short cycling traced.
Installs & moves
New units fitted, or existing ones relocated cleanly.
What we do
Four services, described the way we actually work
No bundles you cannot read. Pick the visit that matches the problem, and we will tell you before we start if something else would serve you better.
Chemical cleaning
For units that smell musty, drip, or never quite reach the temperature you set any more.
- Coil and blower wheel treatment
- Drain pan degrease
- Casing wipe-down and reseal
- Airflow retest before we leave
Repairs & diagnosis
Something changed and you want a straight answer about what it is and whether it is worth fixing.
- Cooling loss and short cycling
- Water leaks and blocked drains
- Rattles, hums and fan noise
- Controls that stop responding
Installs & relocation
A new system sized for the room it serves, or an existing unit moved without leaving a mess behind.
- Room-by-room sizing advice
- Tidy pipe and drain routing
- Bracket and mount checks
- Handover walkthrough
Signs you're due
Most systems ask for help long before they stop
If any of these sound familiar, a service is usually cheaper and quicker than the repair that follows it.
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Airflow has gone weak
The fan sounds the same but the room takes far longer to cool than it used to.
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Water where it shouldn't be
Drips down the wall or a damp patch under the indoor unit usually means a blocked drain.
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A musty or sour smell
Odour on start-up points at build-up on the coil and blower rather than the air itself.
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It runs, stops, runs again
Short cycling wears the compressor quickly and is worth diagnosing early.
How a visit runs
Three steps, about ninety minutes for a standard service
You will know who is coming, what will be touched, and what we found. Nothing gets replaced without asking you first.
Assess before anything opens
We run the system as you normally would, note the vent temperature and listen to it working, then agree the scope with you.
Service with sheets down
Floors and furniture are covered, filters and coils are cleaned, drainage is flushed and mounts are checked for movement.
Report in plain language
You get a written summary of what was done, anything worth watching, and a suggested date for the next visit.
Care plans
Pick the rhythm that suits how hard your system works
Plans are described by what is included rather than by a headline figure. We quote after we have seen the system, so the number you get is the number you pay.
Single visit
A one-off service for a system in light use or a home you have just moved into.
- Full clean of filters and coils
- Drain flush and leak check
- Written condition report
Twice yearly
The steady option for family homes and studios that run their units most of the week.
- Two scheduled services a year
- Reminder before each visit
- Priority slot if a fault appears
- Running history kept on file
Workplace care
For small offices, salons and studios with several units on different duty cycles.
- Schedule built per unit
- Out-of-hours visits available
- One report covering every unit
Questions
Answered before you have to ask
How often should a unit be serviced?
For a home unit running most days, twice a year keeps airflow and drainage reliable. A unit used only in the hottest months is usually fine with one visit, timed just before you start using it again.
How long does a visit take?
A standard service on one indoor unit takes around ninety minutes. Chemical cleaning takes longer because the coil and blower are treated and left to dry properly before testing.
Do I need to be home for the whole visit?
Only for the first few minutes, so we can agree the scope, and at the end for the walkthrough. If you are renting, ask your landlord or agent to confirm the booking with us in writing first.
Will servicing affect my manufacturer warranty?
Routine servicing normally supports it, since most warranties expect regular maintenance. Send us the model details in the booking form and we will confirm what your documentation requires before we touch anything.
What if I need to reschedule?
Reply to your confirmation email and we will move the slot. There is no charge for changing a booking, and we will offer the nearest window that still suits you.
Book a visit
Tell us what the system is doing
Send the details and we reply with a suggested time and a clear quote. If a service will not fix what you are describing, we will say so instead of booking you in.
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Quoted before we start
You approve the scope and the figure before any work begins.
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Windows, not whole days
Pick a morning, afternoon or weekend window and we work to it.
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Written report every time
What was done, what we found, and when the next visit is due.